Cookie Policy
Effective Date: April 15, 2026 | Version 1.0
Provider: ShowOpsAI, Inc.
Contact: legal@showops.ai
Applies To: ShowOps.AI web platform and all subdomains (*.showops.ai)
1.What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently, remember your preferences, and provide reporting information. Cookies set by the website operator are called "first-party cookies." Cookies set by parties other than the website operator are called "third-party cookies." ShowOps.AI uses only first-party and processor cookies — we do not use third-party advertising cookies.
2.How We Use Cookies
The following cookies are used on the ShowOps.AI platform:
| Cookie | Category | Details |
|---|---|---|
| showops_session | Essential | HMAC-SHA256 signed session cookie with 12-hour expiry and sliding window renewal at 50% of lifetime (6-hour threshold). Contains: user role, user ID, and org context. Cannot be disabled — required for authentication. |
| theme | Functional | Stores your light/dark mode preference. Persists across subdomains via .showops.ai domain scope. |
| Vercel Analytics | Performance | Anonymous page-view metrics via Vercel Analytics. No personally identifiable information collected. |
| Sentry Session | Performance | Error tracking and session replay for diagnosing issues (5% baseline sampling, 100% on errors). All text is masked and all media is blocked in session replays — no readable content is captured. |
3.Third-Party Cookies
We do not use third-party advertising cookies or cross-site tracking cookies. Vercel Analytics and Sentry operate as our data processors under our respective processor agreements — see the Data Processing Agreement for details on these sub-processors. Neither service sells your data or uses it for advertising purposes.
4.Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or set preferences per website. Refer to your browser's help documentation for instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Note: Disabling the showops_session cookie will prevent you from logging in to the platform. Essential cookies cannot be disabled without loss of core functionality.
5.Do Not Track
We honor Do Not Track (DNT) browser signals. When DNT is enabled, we will disable analytics cookie collection (Vercel Analytics, Sentry session replay). Essential cookies required for authentication and platform functionality are not affected by DNT signals.
6.Changes to This Policy
ShowOps.AI may update this Cookie Policy to reflect changes in the cookies we use or applicable law. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Services after the effective date constitutes acceptance of the updated policy.
This Cookie Policy was last updated on April 15, 2026. For questions, contact legal@showops.ai.